RoyalPanda Casino Terms and Conditions

At Royal Panda, we want every player to enjoy a safe, transparent, and rewarding experience on our platform. These Terms and Conditions govern your use of the RoyalPanda Casino website, including all games, promotions, and services we provide. By registering an account or accessing our services, you agree to be bound by the terms set out in this document. Please read them carefully before you begin playing.

1. About Us

Royal Panda Casino is operated by Royal Panda Ltd., registered in Malta under company number C58222, with our registered address at Level 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta. We are part of the LeoVegas Mobile Gaming Group, which is owned and operated under MGM Resorts International. RoyalPanda Casino holds a licence issued by the Malta Gaming Authority under corporate group licence reference MGA/CRP/237/2013, issued on 1 August 2018. For dispute resolution, we work with eCOGRA and Blexr/CasinoReviews as our approved Alternative Dispute Resolution (ADR) providers.

2. Eligibility and Account Registration

To register at Royal Panda and use our services, you must meet the following requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be located in or be a resident of any restricted territory, including Afghanistan, Curaçao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, the United States of America, Yemen, or any jurisdiction where online gambling is prohibited by law.
• You may hold only one account with us at RoyalPanda. Duplicate accounts will be closed and any winnings forfeited.
• You must provide accurate and up-to-date information during registration, including your name, date of birth, and contact details.
• You must not register on behalf of another person or allow another person to use your account.

We reserve the right to verify your identity at any time. Failure to provide the requested documentation may result in account suspension or closure. Our Royal Panda login system is secured, and you are responsible for keeping your credentials confidential.

3. Accepted Jurisdictions and Languages

Here at RoyalPanda Casino, we serve players across a number of international markets, including Brazil, Canada (including Ontario), Chile, Finland, India, Ireland, New Zealand, Norway, and Peru. Our platform is available in English as the legal version, with regional localizations available per market. Players accessing Royal Panda from New Zealand can use our dedicated Royal Panda Casino NZ site, fully compliant with applicable local requirements.

4. Deposits, Withdrawals, and Payments

4.1 Deposits

We accept a range of deposit methods at RoyalPanda, including Visa, Mastercard, Skrill, Neosurf, Apple Pay, Paysafecard, and various other cards and e-wallets depending on your region. Our minimum deposit is approximately $10, as referenced in our Live Casino welcome offer terms. All transactions are processed in your selected currency, which may include USD, CAD, EUR, NZD, NOK, INR, BRL, and other supported currencies.

4.2 Withdrawals

At Royal Panda, we strive to process all withdrawal requests within 24 hours, with a maximum processing time of five working days as required under our MGA licence. Where possible, we will return funds via the same method used for the deposit. Please note the following important conditions:

• A charge of 5% applies to withdrawals of unwagered funds, with a minimum charge of €10.
• There is no fixed withdrawal cap, though individual payment method limits may apply.
• We may request identity verification documents before processing your first withdrawal.
• Withdrawals are processed in the order they are received, and we aim to minimise delays at every step.

5. Bonuses and Promotions

Our Royal Panda bonus offers are designed to reward both new and returning players. All bonuses are subject to specific terms and conditions, which are published on the relevant promotion page. Below is a summary of our current key offers:

5.1 Casino Welcome Offer

We offer new players at RoyalPanda Casino a 100% deposit match up to $1,000, plus up to 2,000 Royal Panda free spins, which are unlocked progressively over 12 weeks. The following conditions apply:

• Wagering requirement: 35x the deposit amount for the welcome bonus, to be completed within 7 days of receiving the bonus.
• The bonus expires 7 days after it is credited to your account.
• Only cash stakes count towards the welcome bonus wagering requirement.
• Royal Panda no deposit bonus offers, where available, are subject to their own specific terms.

5.2 Live Casino Welcome Offer

At Royal Panda, we also provide a dedicated Live Casino Welcome Offer: a 100% match up to $1,000 plus $15 in Reward Games. A minimum deposit of $10 is required, and a 40x wagering requirement applies.

5.3 Ongoing Promotions

Here at RoyalPanda, we run several regular promotions for active players, including:

• Lunch Spins: Up to 30 Royal Panda free spins daily, Monday through Friday.
• Bamboo Bonus: A 50% deposit match up to $150 extra, available Thursday to Friday.
• Royal Jackpot: Our exclusive progressive jackpot, worth millions and available across selected games.
• Loyalty Club Reloads: Earned through our Royal Panda Loyalty Club as you play with real money.

5.4 Wagering Contributions

Not all game types contribute equally to wagering requirements at RoyalPanda Casino. The standard contributions are as follows:

• Royal Panda slots: 100% contribution
• Table games: 10% contribution
• Video poker: 10% contribution
• First Person and Evolution live games: 0% contribution
• Live casino and Crash/Mine games: 0% contribution
• Blood Suckers and Dead or Alive: 70% contribution

6. Games and Software

Our Royal Panda Casino platform features 2,000+ titles, including slots, live casino games, table games, jackpots, video poker, and crash/mine games. We work with leading game providers including NetEnt, Evolution, Pragmatic Play, Play'n GO, and Microgaming, among others. Our live casino is powered exclusively by Evolution, which awarded us the NetEnt "Best Live Casino" accolade in 2019.

We offer Royal Panda European roulette, Royal Panda live roulette, blackjack, baccarat, craps, and a wide range of game shows through our live dealer suite. RoyalPanda slots span classic and modern video slots, with new titles added monthly. All games are available across desktop and mobile platforms via our HTML5 browser-optimized interface — no download required.

7. Mobile Access and the Royal Panda App

We have optimized the entire Royal Panda Casino experience for mobile and tablet devices. The Royal Panda mobile app and browser-based mobile version give you full access to our game library, banking features, and customer support. The Royal Panda Casino app is available for players in supported regions, including the Royal Panda Casino app Ontario version for Canadian players. You can download or access the RoyalPanda app directly through our website.

8. Responsible Gambling

At RoyalPanda, we are fully committed to promoting responsible gambling. We provide a range of tools to help you manage your gaming, including deposit limits, session time limits, self-exclusion options, and reality checks. If you feel that your gambling is becoming a concern, we strongly encourage you to use these tools or contact our support team immediately. We cooperate with recognized responsible gambling organizations and provide links to external support resources.

9. Customer Support

Our Royal Panda support team is available via live chat, email, and telephone at +46 8 124 11 401. You can reach us at help@royalpanda.com or support@royalpanda.com. For data protection enquiries, please contact our Data Protection Officer at dpo@leovegasgroup.com. We provide support in English and in regional languages depending on your market.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. The current version is v2.6, last updated in August 2025. Continued use of the Royal Panda Casino platform following any update constitutes your acceptance of the revised terms. These terms are governed by the laws of Malta, and any disputes shall be subject to the jurisdiction of Maltese courts, subject to your rights under applicable consumer protection legislation in your country of residence.

By creating a RoyalPanda Casino login and using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you have any questions, please do not hesitate to contact us before placing any wagers.